Knowledge
Add approved documents, policies and business material so MAY can answer from information your business has approved.
THIS IS MAY.
MAKE AI YOURS.
Your business already has the knowledge, products, people and processes. MAY turns them into one operating intelligence for every customer conversation.
Autonomous AI employees for your customer lifecycle.
Built around the information your business approves. Connected to CRM and workflows. Present across the channels your customers already use.
Your knowledgeYour catalogueYour workflowsYour AI
See the operating layer
See what MAY understands, remembers and moves forward.
Customer intent, profile facts, CRM state and the next action stay connected to the conversation that created them.
I need an automatic SUV around ₹15L in Mohali.
I can narrow this down.Automatic · SUV · Punjab
CAPTURED CONTEXT
- Budget
- ₹15 lakh
- Transmission
- Automatic
- Location
- Mohali
CRMQualified
Intent confidence 86%
NEXT ACTIONSRecommend variantsOffer test driveWorkflow ready
One customer, one context
From first question to lasting relationship.
MAY is designed around the customer lifecycle, not a single chat. Conversation context can become lead context, qualification, appointments, quotes, follow ups and human handoffs without losing the thread.
01DiscoverIntent appears
02EngageAnswer with truth
03QualifyCapture context
04ConvertTrigger action
05RetainKeep history
06Re engageContinue intelligently
FIRST INTENT
“Automatic SUV.”
The conversation begins with a need.
Intent
→
QUALIFIED CONTEXT
MAY remembers what matters.
₹15 lakhAutomaticMohali
Known facts remain attached to the customer.
→
NEXT RELATIONSHIP
No restart required.
Future actions and handoffs continue with the same context.
CRMHistoryNext action
AI employees
One business. Specialist intelligence where it matters.
Create customer facing AI identities for the roles your business needs. Sales, service, finance, support and specialist departments can work with the same customer context and hand off without starting over.
SALESSales advisorDiscovery, qualification and conversion
SERVICEService specialistSupport, appointments and follow through
FINANCEFinance specialistEligibility context and structured handoff
Context aware handoff
Your customer never has to start over.
MAY carries the conversation, profile facts and next action into the right department.
ConversationProfile factsCRMWorkflowHuman team
Customer
“Automatic, around ₹15 lakh, Mohali.”
Context carried forward
Automatic₹15 lakhMohali
Next specialist
Continues with the same facts already collected.
Your business knowledge
AI that knows your business, not just a prompt.
Knowledge gives MAY context. Catalogue gives MAY structured facts. Industry-ready setup gives MAY the right business context. Together they keep customer answers connected to the information your business approves.
Catalogue
Keep products, services, prices, attributes and availability in structured form.
Industry-ready setup
Adapt customer questions, recommendations and workflows to the way your industry operates without rebuilding the platform.
APPROVED KNOWLEDGEProduct ordering policy
Automatic variants can be ordered when the current catalogue marks them as available.
Approved business source+
CATALOGUEVariant A
- Price
- ₹12.4L
- Transmission
- Automatic
- Orderable
- Yes
→
VERIFIED RESPONSE
This variant is automatic and currently orderable. The current verified price is ₹12.4L.
Based on approved knowledge + catalogueEvery channel
One intelligence across the customer journey.
Website, WhatsApp, email, social messages and voice can connect to the same business intelligence and customer context. Customers can move across channels while MAY keeps the same business and customer context.
WebsiteWhatsApp BusinessEmailSocial messagesVoiceAPIWebhooksCRM and DMS
WEBWebsite
MESSAGINGWhatsApp
INBOXEmail
ONE CUSTOMERSame contextacross every channelSOCIALMessages
CONVERSATIONVoice
SYSTEMSAPI / DMS
MAY Social
From social attention to customer action.
Social Engage and Social Autopilot connect content, comments, messages, qualification, CRM and follow up to the same customer lifecycle already running in MAY.
Social Engage
Bring supported Instagram and Facebook messages and comments into MAY, prepare grounded replies, use governed automation, hand off to people and turn genuine intent into customer context.
Social Autopilot
Plan, draft, approve, schedule and publish supported social content with clear operating modes and human control, then bring engagement signals back into MAY.
Conversation is only the beginning.
MAY connects customer intent to CRM, tasks, appointments, quotes, notifications and readable workflows so the outcome stays attached to the conversation that created it.
Built for different industries
One MAY. Built around the way your industry works.
The platform stays consistent while product structure, customer questions and workflows adapt to the needs of each sector.
01
Automotive Retail
Vehicle discovery, comparisons, location pricing, finance, exchange and test drive journeys.
02
Real estate
Property discovery, buyer qualification, verified inventory, advisory knowledge and site visit journeys.
03
Define Your Own
Knowledge led customer operations with configurable catalogue, CRM and workflow patterns.
Trust is product
Your data. Your controls. Clear accountability.
MAY is designed so your business controls what its AI employees know, who on your team can access it, which actions can run automatically and when a person must step in. Integration credentials stay protected within your business account.
Business owned truth
Customer answers are based on approved business information in approved knowledge and structured catalogue data rather than relying on generic model memory.
Controlled operations
Roles, access controls, AI guidance, audit history and explicit workflow actions keep automation understandable.
ACCESSYour teamRole-based access
INFORMATIONYour approved sourcesKnowledge + catalogue
ACTIONSYour controlsWorkflow boundaries
HISTORYYour audit trailVisible changes
MAY
Ready to Make AI Yours?
Bring your business knowledge, customer context and workflows into one connected system for customer engagement.
Customer conversations. Business knowledge. One workspace.
MAY (Make AI Yours) is a business AI platform that connects approved business knowledge, customer conversations, CRM and controlled workflows. Businesses can also use a private Team Assistant for staff knowledge.
Customer teams
Answer product questions, retain customer context and move qualified interest into CRM or a human handoff.
Internal teams
Ask private questions using authorised staff knowledge, with department and location context.
Business owners
Control business access, approvals, plans and AI spending from the business workspace.
Questions before you start
What is MAY?
MAY (Make AI Yours) is a business AI platform that connects approved business knowledge, customer conversations, CRM and controlled workflows. Businesses can also use a private Team Assistant for staff knowledge.
Can a person take over a customer conversation?
Yes. The business inbox supports a human handoff. Staff can continue the customer conversation with the context already collected.
How do I start using MAY?
Explore the demo and compare plans, then create a workspace. Operational access requires business verification and confirmed licence payment. AI usage is funded separately through a prepaid rupee wallet.
Does MAY replace my business knowledge?
Your business supplies and approves its knowledge and catalogue. MAY uses that information to answer and support the next action; your team remains responsible for business accuracy and approvals.
See how MAY fits your business
Explore a demo, compare current plans or speak to the team about your workflow.
Explore the demoCompare plansTalk to MAYCreate workspaceBusiness approval and confirmed licence payment enable operations. AI wallet usage and provider fees are separate.