Integration guides

Connect MAY without creating another disconnected silo.

Choose the integration pattern based on where the customer interaction happens and which system needs to receive the resulting context or action.

01PUBLIC

Website

Use the generated public widget for customer conversations on your website.

 02CHANNEL

WhatsApp Business

Connect the business-owned WhatsApp setup through the integration configuration available to the account.

 03CHANNEL

Email

Use supported account/channel integration to keep customer context connected to the same journey.

 04SYSTEM

CRM / DMS

Use API calls and webhooks where custom exchange with an existing CRM or DMS is required.

 05WORKFLOW

Calendars & appointments

Connect supported calendar workflows to customer appointments and follow-ups.

 06CUSTOM

Custom applications

Use API keys, MAY API requests and webhooks from a trusted backend service.
Custom integration pattern

Keep private credentials on your server.

Backend adapter
// Browser / customer channel
//        ↓
// Your trusted backend
//        ↓  private MAY API key
// MAY API
//        ↓
// webhook events back to your systems

const result = await mayRequest("/YOUR_ENDPOINT", {
  method: "POST",
  body: JSON.stringify(payload)
});
Need help implementing MAY?

Use the guide, then configure it in Business Admin.

Open Business AdminContact MAY